ORDERING FROM KUMAH

 

Welcome to the Kumah World!

To make purchases on our website you do not need to register. However, we recommend to create an account with us so you will be able to access to exclusive areas and services.

How to order:

1. From the item page, select the desired color and size of the product
2. Add the product to your shopping Bag
3. Once you have finished shopping, click the "Checkout" button in your Cart
4. Enter your email and your shipping address
5. Select a shipping address and a payment method
6. Check that the information you entered is correct and complete the order 

As soon as your purchase is completed, you will receive a confirmation email with the details of your order. Once it is processed and shipped, we will send you a shipping confirmation email with the tracking number assigned to your package.

 

Can I cancel or modify an order?

We cannot cancel or make changes to an order once it has been placed. However, if you need to change any details (sizes, address information, etc.) or cancel your order, please let us know as quickly as possible. Our orders are time-sensitive and if we are able, we will do our best to accommodate your request but we are unable to guarantee the ability to help you.

Please keep in mind that we cannot make changes or cancel an order after it has been shipped, and our packages do not qualify for mail forwarding. We are not responsible for lost or mis-delivered packages if incorrect or old address information is provided on an order.